Dean Insurance Agency Wins 2025 Spectrum Award for Customer Service Excellence

We’re proud to share that Dean Insurance Agency, Inc., the company behind Dog Bite Insurance, has earned the 2025 Spectrum Award for Excellence in Customer Service from City Beat News. With a perfect 5 out of 5 star rating, this recognition reflects the agency’s ongoing commitment to providing dog owners with accessible, empathetic, and expert-driven canine liability insurance.

What the Spectrum Award Means

The Spectrum Award from City Beat News is presented to businesses across the United States that demonstrate excellence in customer satisfaction. Based on independent research and a proprietary algorithm, the award identifies top-rated companies through an unbiased review of client feedback and service history.

Dean Insurance Agency’s five-star rating demonstrates not only its deep industry knowledge but also its personalized, responsive approach to working with dog owners.

A Specialized Solution for Dog Owners

Founded in 1994 and rated A+ by the Better Business Bureau (BBB), Dean Insurance Agency has long prioritized personalized service and insurance expertise. In 2012, recognizing a growing need among dog owners who were being denied coverage due to breed restrictions or bite history, agency president Debbie Turner developed the Canine Liability Insurance Policy — formerly known as F.I.D.O. (Federation of Insured Dog Owners).

This policy was created to fill a critical gap in the insurance market: the lack of fair and comprehensive coverage for dog owners navigating liability concerns. From the start, Dog Bite Quote has focused on making canine liability protection accessible to all dog owners, regardless of breed, with policies that cover injury or property damage caused by their pets.

Why Thousands Trust Dean Insurance Agency

Thanks to this approach, the Canine Liability Insurance Policy is available for all breeds. Dog owners turn to Dean Insurance Agency for its breed-neutral, situation-based approach to coverage. Unlike many traditional insurers that rely on restrictive breed lists, Dean Insurance uses a smarter, more individualized underwriting method. Policies are backed by an A-rated carrier and available in every state except Alaska and Kentucky, offering dependable, fair coverage to responsible dog owners across the country.

Looking Ahead

The Spectrum Award serves as a meaningful milestone and a reflection of the values that drive Dean Insurance Agency every day. To learn more or request a policy quote, visit www.dogbitequote.com or call 866-518-3876, ext. 101.